Infrared Sauna Delivery Day: Exactly What Happens

If you searched "infared sauna" to get here — welcome, you're in the right place (it's infrared, and thousands of people spell it your way). Now let's talk about the part no sauna brand documents: sauna delivery day.
A home infrared sauna arrives as a 300–600 lb freight shipment. Here's how white-glove sauna delivery works with Aura — and what to demand from any brand:
1. Scheduling: You Pick the Window
Within 24 hours of ordering, our freight partner calls to book a 4-hour delivery window. No "sometime Tuesday" vagueness.
2. The Truck: Liftgate + Two-Person Crew
Your sauna arrives crated on a liftgate truck. The crew confirms where it's going and lays floor protection.
3. Room-of-Choice Placement
This is the white-glove difference: they carry it to your basement, bedroom, or garage gym — not the curb. Then every box, pallet, and strap leaves with them.
4. Sauna Installation: ~1 Hour
Panels slot together with clasps; most owners finish sauna installation in 45–75 minutes with a partner. Plug in, preheat 20 minutes, and take your first session that evening.
Red Flags When Buying Any Home Sauna
- "Free shipping" that means curbside drop of a 500-lb crate
- No scheduled window — driver calls from your street
- Packaging disposal left to you
Our delivery process page shows the full walkthrough. Ready to pick your model? The Aura Duo 2-person infrared sauna is our bestseller.